Job Description
Join our dynamic team at Houston Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional experiences to our valued customers. This flexible role offers weekday and weekend shifts with competitive pay and growth opportunities. Perfect for students, parents, or professionals seeking supplemental income. Enjoy a supportive environment where your contributions directly impact customer satisfaction and store success.
Responsibilities
- Deliver outstanding customer service through in-person, phone, and digital channels
- Process transactions accurately using POS systems and handle cash/credit payments
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management, stock replenishment, and visual merchandising
- Collaborate with team members to maintain a clean, organized store environment
- Participate in product knowledge training to provide accurate information
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic proficiency with POS systems and digital tools
- Ability to work flexible hours including evenings and weekends
- Reliable transportation and punctuality
- Positive attitude with problem-solving mindset