Job Description
Join our dynamic team at Tampa Bay Retail Solutions as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional experiences at our flagship location in downtown Tampa. This role offers flexible scheduling (20-25 hours/week) and the opportunity to grow within a supportive environment. Perfect for students, parents, or career changers seeking work-life balance.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve customer concerns with empathy and efficiency
- Assist with inventory management and stock replenishment
- Collaborate with team members to maintain store standards
- Participate in weekend and holiday shifts as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Basic computer literacy with POS systems
- Ability to stand for extended periods
- Flexible availability including weekends
- Positive attitude and team-oriented mindset