Job Description
Join our dynamic team as a Part-Time Customer Service Representative in the heart of London! We're seeking enthusiastic individuals to deliver exceptional service to our diverse clientele. This flexible role offers competitive pay and opportunities for career growth within a supportive environment.
Why Choose Us?
- Competitive hourly rate with holiday pay
- Flexible scheduling including weekend availability
- Comprehensive product training
- Employee discounts across all brands
- Opportunities for advancement
Responsibilities
- Handle customer inquiries via phone, email, and in-person
- Process transactions accurately using POS systems
- Resolve customer complaints with empathy and efficiency
- Assist with stock management and store displays
- Collaborate with team members to maintain store standards
- Participate in ongoing training programs
- Contribute to achieving team sales targets
Qualifications
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic proficiency with retail technology systems
- Strong problem-solving abilities
- Positive attitude and team player mentality
- Right to work in the United Kingdom
- Minimum age 18 (due to licensing requirements)