Job Description
Join our dynamic team at Urban Retail Solutions as we expand our presence across California and New York! We're urgently seeking enthusiastic Part-Time Customer Service Associates to deliver exceptional experiences in our flagship locations. This role offers flexible scheduling, competitive compensation, and growth opportunities within a rapidly growing retail innovator. Perfect for students, career-changers, or those seeking supplemental income. Apply today to become part of our customer-centric culture!
Responsibilities
- Provide exceptional in-person and phone customer support for retail products and services
- Process transactions accurately using POS systems while maintaining cash handling security
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and operational standards
- Participate in product knowledge training to effectively assist customers
- Contribute to achieving sales targets through upselling and cross-promotion
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills and ability to multitask in fast-paced environments
- Basic proficiency with point-of-sale systems and mobile applications
- Flexible availability including evenings, weekends, and holidays
- Positive attitude with problem-solving mindset and team collaboration skills
- Must be authorized to work in the United States
- Reliable transportation to assigned store location