Job Description
Join our dynamic retail team at Urban Living Interiors as a Part-Time Customer Experience Specialist. We're seeking passionate individuals who love creating memorable shopping experiences in our Chicago flagship store. This flexible role offers 20-25 hours/week with weekend availability required. Perfect for students, career-changers, or anyone seeking a vibrant retail environment in the heart of downtown Chicago.
Responsibilities
- Deliver exceptional customer service through personalized consultations and product knowledge
- Drive sales growth by identifying customer needs and recommending solutions
- Manage inventory systems and ensure visual merchandising standards
- Process transactions accurately using POS systems while maintaining cash security
- Collaborate with team members on seasonal displays and promotions
- Resolve customer inquiries with empathy and problem-solving skills
- Contribute to a positive team environment through open communication
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Proficiency with POS systems and basic inventory software
- Attention to detail in visual merchandising and cash handling
- Enthusiasm for home décor and design trends
- High school diploma or equivalent required
- Availability to work 3-5 days/week including Saturdays