Job Description
Join our dynamic team at Urban Retail Partners, a leader in premium destination management, as a Part-Time Customer Experience Specialist. This role offers the perfect opportunity to engage with diverse clientele while developing valuable retail and hospitality skills. Enjoy flexible scheduling in Chicago's vibrant River North district with competitive compensation and a supportive team environment. Ideal for students, career changers, or professionals seeking work-life balance.
Responsibilities
- Deliver exceptional customer service through personalized assistance and product expertise
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Collaborate with visual merchandising team to maintain brand presentation standards
- Contribute to inventory management through stock reconciliation and replenishment
- Participate in team training sessions to enhance product knowledge and service skills
- Address customer inquiries with professionalism and problem-solving efficiency
- Support store operations during peak hours and special events
Qualifications
- High school diploma or equivalent; college students welcome to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills with ability to engage diverse audiences
- Proficiency with point-of-sale systems and basic technology
- Flexible availability including evenings and weekends
- Detail-oriented with ability to multitask in fast-paced environments
- Positive attitude and collaborative team player mindset
- Valid work authorization required