Job Description
Join our dynamic team at Memphis Retail Group as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service and drive sales in our vibrant downtown Memphis location. This role offers flexible scheduling, competitive pay, and opportunities for growth within our retail operations.
As a key member of our customer-facing team, you'll create memorable shopping experiences while supporting our brand's commitment to excellence. Perfect for students, career changers, or those seeking supplemental income in the Memphis area.
Responsibilities
- Deliver personalized customer service through product knowledge and consultative selling
- Operate POS systems efficiently while maintaining accurate transaction records
- Process returns, exchanges, and loyalty program enrollments with precision
- Collaborate with visual merchandising team to maintain store presentation standards
- Contribute to inventory management through stock replenishment and cycle counts
- Support loss prevention by adhering to security protocols
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Strong communication skills with ability to engage diverse clientele
- Basic math proficiency for cash handling and inventory tasks
- Flexibility to work evenings, weekends, and holiday shifts
- Ability to stand for extended periods and lift up to 25 lbs
- Valid Tennessee driver's license for potential store transfers