Job Description
Join our award-winning team at Global Retail Solutions as a Part-Time Customer Experience Specialist! We're urgently seeking dynamic individuals to deliver exceptional service in our Atlanta flagship store. This flexible opportunity offers competitive pay, comprehensive training, and career advancement potential. Perfect for students, career changers, or professionals seeking work-life balance. Enjoy our modern, inclusive environment where your contributions directly impact customer satisfaction and brand loyalty. Apply today to become part of Georgia's premier retail experience!
Responsibilities
- Deliver personalized customer service through in-person, phone, and digital channels
- Process transactions accurately using POS systems while maintaining security protocols
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with team members to maintain visual merchandising standards
- Support inventory management and stock replenishment processes
- Participate in seasonal promotions and special event activations
- Provide feedback to improve customer experience workflows
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Proficiency with point-of-sale systems and basic software applications
- Strong communication skills with ability to handle diverse customer needs
- Availability to work evenings, weekends, and holidays (15-25 hours/week)
- Ability to stand for extended periods and lift up to 25 lbs
- Valid driver's license and reliable transportation