Job Description
Join our vibrant Detroit team as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service while supporting our growing retail operations in downtown Detroit. This role offers flexible scheduling (15-25 hours/week) with opportunities for advancement and competitive benefits. Perfect for students, career changers, or anyone seeking meaningful part-time work in Motor City's thriving retail sector.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems and maintain cash handling protocols
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to achieve sales targets and operational goals
- Participate in product training to maintain current knowledge of offerings
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years experience in customer service or retail preferred
- Strong communication skills with ability to engage diverse clientele
- Basic math proficiency and comfort with technology systems
- Flexible availability including evenings and weekends
- Valid Michigan driver's license (for occasional store transfers)
- Ability to stand for extended periods and lift up to 25 lbs