Job Description
Join Detroit's premier retail experience team as a Part-Time Customer Experience Specialist! We're seeking energetic professionals to elevate our client interactions in the heart of downtown Detroit. This flexible role (20-25 hours/week) offers competitive pay and the opportunity to work with Detroit's most innovative brands. Ideal for students, career-changers, or those seeking supplemental income in a dynamic urban environment.
Responsibilities
- Deliver exceptional in-person customer service at our flagship Detroit location
- Process transactions and maintain accurate POS records
- Operate inventory management systems and stock merchandise
- Execute visual merchandising displays to enhance store aesthetics
- Collaborate with team during peak hours and special events
- Resolve customer inquiries with empathy and solution-oriented approaches
- Contribute to a positive, inclusive workplace culture
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience
- Proficiency with POS systems and basic software applications
- Strong communication skills with diverse populations
- Ability to work flexible hours including weekends and evenings
- Valid Michigan driver's license (if transporting materials)
- Basic math and cash handling accuracy
- Passion for Detroit's retail landscape