Job Description
Join Baltimore's premier retail destination as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service while supporting our dynamic team. This flexible role offers competitive pay, growth opportunities, and a vibrant work environment in the heart of Harbor East. Perfect for students or professionals seeking work-life balance.
Responsibilities
- Deliver personalized customer service through product knowledge and solution-based recommendations
- Process transactions efficiently using POS systems while maintaining cash handling accuracy
- Support visual merchandising and inventory management initiatives
- Collaborate with team members to achieve sales targets and operational goals
- Resolve customer inquiries with empathy and professionalism
- Participate in training sessions to enhance product expertise
- Contribute to a positive, inclusive store culture
Qualifications
- Minimum 6 months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic math proficiency for cash handling
- Proficiency with point-of-sale systems
- High school diploma or equivalent required
- Valid authorization to work in the United States