Job Description
Join our vibrant team at Urban Oasis Cafe, Seattle's premier artisan coffee destination! We're seeking a passionate Part-Time Customer Experience Specialist to deliver exceptional service in our iconic Pike Place location. Perfect for students and professionals seeking flexible hours in Seattle's heart, this role offers competitive pay and a dynamic work environment. You'll become an ambassador of our craft while building valuable customer service skills.
Responsibilities
- Deliver warm, personalized customer service across all touchpoints
- Expertly prepare and serve specialty coffee beverages and pastries
- Maintain immaculate cleanliness and organization of service areas
- Process POS transactions efficiently and accurately
- Resolve customer inquiries with empathy and professionalism
- Collaborate with team members during peak hours
- Contribute to inventory management and stock rotation
Qualifications
- Previous customer service or hospitality experience preferred
- Ability to work weekends, evenings, and holidays
- Basic math and cash handling skills
- Strong communication and interpersonal abilities
- Positive attitude and problem-solving mindset
- Attention to detail and cleanliness standards
- Ability to stand for extended periods
- Must be 18+ years old