Job Description
Join Boston's premier retail innovator as a Part-Time Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service while supporting our high-end fashion boutique in the heart of downtown Boston. This flexible role offers competitive compensation, dynamic team culture, and opportunities for growth in a vibrant urban setting.
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Process transactions accurately using POS systems while maintaining cash handling standards
- Resolve customer inquiries with empathy and product expertise
- Support visual merchandising and inventory management initiatives
- Collaborate with cross-functional teams to enhance store operations
- Contribute to a positive, inclusive work environment
Qualifications
- Minimum 1 year customer service or retail experience
- Strong verbal communication and problem-solving skills
- Proficiency with point-of-sale systems (e.g., Square, Shopify POS)
- Flexible availability including weekends and evenings
- Ability to stand for extended periods and lift up to 25 lbs
- High school diploma or equivalent required
- Bilingual (English/Spanish) preferred