Job Description
Join Boston's vibrant culinary scene as a Part-Time Customer Experience Specialist at Urban Eats Cafe. We're seeking energetic individuals to deliver exceptional service in our bustling downtown location. Enjoy flexible scheduling, competitive pay, and a dynamic team environment while serving the Boston community. Perfect for students, freelancers, or career changers seeking work-life balance. No nights or weekends required!
Responsibilities
- Deliver exceptional customer service with personalized recommendations
- Prepare and present artisanal coffee beverages and seasonal menu items
- Process POS transactions accurately and maintain cash drawer accountability
- Support inventory management and maintain pristine station cleanliness
- Collaborate with team members during peak service hours
- Contribute to a positive, inclusive workplace culture
Qualifications
- Minimum 6 months in customer service or hospitality role
- Basic food handling certification (ServSafe preferred)
- Proficiency in POS systems and cash handling
- Flexible availability (15-25 hours/week)
- Strong communication and problem-solving skills
- Ability to stand for extended periods
- Passion for Boston's food scene