Job Description
Join Urban Retail Collective's dynamic team as a Part-Time Customer Experience Specialist in the heart of Los Angeles! We're seeking passionate individuals to deliver exceptional service at our flagship boutique in Beverly Hills. This role offers flexible scheduling (15-25 hours/week) with competitive pay and growth opportunities within our expanding retail network. Perfect for students, career changers, or those seeking supplemental income in California's vibrant retail sector.
Why Join Us?
- Industry-leading training in luxury retail
- Employee discounts on premium brands
- Collaborative, fast-paced environment
- Opportunities for advancement to full-time roles
Responsibilities
- Deliver personalized customer service through in-person consultations and digital support
- Operate POS systems efficiently while processing transactions and returns
- Drive sales through product knowledge and upselling techniques
- Maintain visual merchandising standards and inventory accuracy
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with team during peak hours and seasonal events
Qualifications
- 1+ years retail or customer service experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with POS systems and mobile payment platforms
- Ability to work flexible shifts including weekends and holidays
- Strong attention to detail and organizational abilities
- Valid California driver's license (for occasional inventory runs)
- High school diploma or equivalent required