Job Description
Join Memphis Retail Hub as a Part-Time Customer Experience Specialist and become the heart of our vibrant downtown community! We're seeking energetic individuals to deliver exceptional service while exploring Memphis's iconic culture. This flexible role offers 20-25 hours/week with evening and weekend availability, perfect for students or professionals seeking work-life balance. Enjoy competitive pay, employee discounts, and opportunities to grow within our expanding retail family. Bring your passion for people and discover why Memphis is America's best-kept secret!
Responsibilities
- Deliver personalized customer assistance across in-store and digital channels
- Execute visual merchandising and inventory management with precision
- Process transactions using POS systems while maintaining cash accuracy
- Resolve customer inquiries with empathy and product expertise
- Collaborate with team members to achieve sales targets
- Participate in seasonal promotions and local events
- Maintain compliance with safety and brand standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible hours including weekends and holidays
- Basic math proficiency for transaction handling
- Knowledge of Memphis area demographics a plus
- Reliable transportation required
- Positive attitude with problem-solving mindset