Job Description
Join Urban Chic Retail's dynamic team as a Part-Time Customer Experience Specialist in the heart of Chicago! We're seeking passionate individuals to deliver exceptional service at our iconic Michigan Avenue boutique. This role offers flexible scheduling (20-25 hours/week) and the opportunity to work with premium fashion brands while connecting with Chicago's vibrant community. Perfect for students, career-changers, or retail enthusiasts seeking meaningful part-time work with growth potential.
Responsibilities
- Deliver personalized customer service through product knowledge, styling advice, and attentive in-store assistance
- Process transactions accurately using POS systems while maintaining cash handling standards
- Support visual merchandising initiatives including floorset changes, window displays, and inventory management
- Drive sales through upselling techniques and loyalty program enrollment
- Collaborate with team members to maintain store cleanliness and operational excellence
- Participate in product training sessions to stay current on seasonal collections
Qualifications
- Previous retail or customer service experience preferred but not required
- Exceptional communication skills with ability to build rapport with diverse clientele
- Availability to work weekends, evenings, and holidays (flexible scheduling offered)
- Strong attention to detail in cash handling and inventory processes
- Comfortable with technology including POS systems and mobile devices
- Passion for fashion and trend awareness
- Ability to stand for extended periods and lift up to 25 lbs