Job Description
Join our dynamic retail team as a Part-Time Customer Experience Specialist in Houston! We're seeking passionate individuals to elevate our client interactions while supporting our growing e-commerce operations. This flexible role offers weekday/weekend shifts with competitive compensation and growth opportunities. Perfect for students or professionals seeking supplemental income in a vibrant retail environment.
Why Nexus Retail? We pride ourselves on fostering an inclusive culture where your contributions matter. Enjoy comprehensive training, employee discounts, and a supportive team atmosphere. Our Houston location offers convenient access to public transit and ample parking.
Responsibilities
- Deliver exceptional in-person and virtual customer support across multiple channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Support inventory management through stock replenishment and cycle counts
- Execute visual merchandising to enhance product displays and store aesthetics
- Collaborate with team members to resolve customer inquiries promptly
- Contribute to store cleanliness and safety standards compliance
- Participate in seasonal promotions and sales events
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Proficiency with basic computer applications and POS systems
- Strong verbal communication skills with conflict resolution abilities
- Availability to work flexible shifts including weekends and holidays
- Valid Texas ID or driver's license for employment verification
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude with problem-solving mindset