Job Description
Join our award-winning retail team as a Part-Time Customer Experience Specialist in the heart of Charlotte's Uptown district! We're seeking energetic professionals to deliver exceptional service while enjoying flexible scheduling and competitive pay. Perfect for students, career-changers, or those seeking supplemental income. Enjoy a vibrant work culture with employee discounts, growth opportunities, and a prime location near major transit hubs.
Responsibilities
- Deliver personalized customer assistance through in-store and digital channels
- Process transactions with accuracy and efficiency using POS systems
- Resolve customer inquiries with empathy and problem-solving skills
- Support visual merchandising and inventory management initiatives
- Collaborate with cross-functional teams to drive sales goals
- Maintain brand standards across all customer touchpoints
- Contribute to store cleanliness and safety protocols
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Proficiency with basic retail technology
- Availability to work evenings, weekends, and holidays
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and collaborative team spirit