Job Description
Join Urban Retail Group's dynamic team as a Part-Time Customer Experience Specialist in the heart of New York City! We're seeking passionate individuals to deliver exceptional service in our flagship stores. This flexible role offers competitive pay, comprehensive training, and opportunities for career advancement. Perfect for students, career changers, or professionals seeking work-life balance. Enjoy a vibrant retail environment with employee discounts and exclusive events.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with empathy
- Assist with inventory management and visual merchandising
- Collaborate with team members to achieve sales targets
- Participate in seasonal promotions and events
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic proficiency with POS systems and technology
- Positive attitude with a service-oriented mindset