Job Description
Join Metro Retail Group's vibrant team in Manhattan as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service at our flagship location. This flexible role offers competitive pay, dynamic work environment, and growth opportunities within a leading retail brand. Perfect for students or professionals seeking supplemental income with weekday/weekend availability.
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Manage inventory and maintain visual merchandising standards
- Resolve customer inquiries and complaints with empathy
- Collaborate with team to achieve sales targets
- Train on product knowledge and brand initiatives
- Support store operations during peak hours
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Basic proficiency with POS systems and digital tools
- High school diploma or equivalent required
- Attention to detail and problem-solving abilities
- Professional appearance and positive attitude
- Authorization to work in the United States