Job Description
Join our dynamic team as a Part-Time Customer Experience Specialist at Minneapolis Retail Group! We're seeking enthusiastic individuals to deliver exceptional service and create memorable shopping experiences in our flagship downtown location. This flexible role offers 20-25 hours/week with competitive pay and opportunities for growth within our retail network.
Our ideal candidates thrive in fast-paced environments, possess strong communication skills, and share our passion for customer satisfaction. You'll be the face of our brand, handling everything from product inquiries to post-purchase follow-up while maintaining our high standards of excellence.
Responsibilities
- Deliver exceptional in-store customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems while maintaining cash handling security
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to maintain visually appealing displays and organized inventory
- Execute promotional campaigns and loyalty program enrollment
- Contribute to store cleanliness and safety standards compliance
- Participate in weekly team meetings and training sessions
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Strong verbal communication and interpersonal skills
- Basic proficiency with POS systems and digital tools
- Ability to work flexible hours including weekends and holidays
- Valid Minnesota driver's license (if driving required for inventory tasks)
- Detail-oriented with strong organizational abilities
- Positive attitude and problem-solving mindset