Job Description
Join our dynamic team at Mountain Retail Solutions as a Part-Time Customer Experience Specialist in the heart of Colorado Springs! We're seeking passionate individuals who thrive in fast-paced environments and are dedicated to creating exceptional customer interactions. This flexible 20-25 hour/week role offers competitive pay, growth opportunities, and a supportive team culture. Perfect for students, parents, or career-changers seeking work-life balance.
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Process transactions accurately using POS systems while maintaining cash handling standards
- Resolve customer inquiries with empathy and problem-solving expertise
- Collaborate with team to maintain visually appealing store displays and inventory
- Contribute to sales goals through product knowledge and upselling techniques
- Participate in weekly team training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- 6+ months customer service or retail experience preferred
- Proficiency with point-of-sale systems and basic tech tools
- Strong communication skills with attention to detail
- Availability to work evenings/weekends (15-20 hours weekly)
- Valid Colorado driver's license for occasional inventory runs
- Ability to stand for extended periods and lift up to 25 lbs