Job Description
Join our vibrant team at Urban Outfitters' flagship Columbus location! We're seeking energetic Part-Time Customer Experience Specialists to deliver exceptional service and drive brand enthusiasm. This role offers flexible scheduling (15-25 hours/week) with competitive pay and employee discounts. Perfect for students, career-changers, or anyone seeking a dynamic retail environment. Help shape our customers' journey while growing your skills in fashion, merchandising, and client relations.
Responsibilities
- Deliver personalized customer service through product knowledge and style guidance
- Process transactions efficiently using POS systems while maintaining accuracy
- Execute visual merchandising standards to create engaging store displays
- Manage inventory processes including receiving, stocking, and markdowns
- Collaborate with team to achieve sales goals and operational excellence
- Support store cleanliness and safety protocols during all shifts
- Participate in product training to maintain fashion trend expertise
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years retail or customer service experience preferred
- Strong communication skills with approachable, energetic demeanor
- Basic math aptitude for cash handling and inventory tasks
- Flexibility to work evenings, weekends, and holiday periods
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Passion for fashion trends and brand authenticity