Job Description
Join our dynamic team at Urban Retail Collective as a Part-Time Customer Experience Specialist in the heart of Manchester! We're seeking enthusiastic individuals to deliver exceptional service in our vibrant retail environment. Enjoy flexible hours, competitive pay, and opportunities for growth in one of the UK's most exciting cities. Perfect for students, career-changers, or anyone seeking work-life balance.
Why Join Us?
- Competitive hourly rates with holiday pay
- Flexible scheduling including evenings/weekends
- Staff discounts across all brands
- Free training and development programs
- Collaborative team environment
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately and efficiently using POS systems
- Manage inventory stock and replenish displays
- Resolve customer inquiries with empathy and professionalism
- Collaborate with team to maintain store presentation standards
- Participate in seasonal promotions and events
- Contribute to sales targets through product knowledge
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic math proficiency for cash handling
- Positive attitude and problem-solving mindset
- Reliable transportation to Manchester city centre
- Right to work in the UK
- 18+ years of age