Job Description
Join Urban Retail Collective's dynamic team in Manchester as a Part-Time Customer Experience Specialist! We're seeking passionate individuals to elevate our boutique shopping experience. This flexible role (20-25 hours/week) offers competitive pay, staff discounts, and opportunities for growth within our expanding retail empire. Perfect for students, career changers, or those seeking work-life balance.
Our Manchester flagship store in the Northern Quarter combines urban energy with premium service. You'll become part of a forward-thinking company that values creativity, customer obsession, and professional development.
Responsibilities
- Deliver exceptional in-store customer experiences through personalized service
- Drive sales conversion through product knowledge and styling expertise
- Manage inventory, visual merchandising, and store presentation standards
- Process transactions accurately while maintaining loss prevention protocols
- Collaborate with team members to achieve store targets and KPIs
- Contribute to social media engagement and local community initiatives
Qualifications
- Previous retail or customer service experience preferred
- Exceptional communication and interpersonal skills
- Availability for weekend shifts and flexible scheduling
- Strong attention to detail with visual merchandising aptitude
- Proficient in point-of-sale systems and basic tech literacy
- Passion for fashion, sustainability, and local Manchester culture
- Positive attitude with problem-solving mindset