Job Description
Join our dynamic team as a Part-Time Customer Experience Specialist at Urban Retail Solutions. We're seeking enthusiastic individuals to deliver exceptional service in our flagship Oxford Street location. This flexible role offers 20-25 hours weekly with weekend availability, perfect for students or professionals seeking work-life balance. You'll be the face of our brand, creating memorable shopping experiences while driving customer loyalty.
Responsibilities
- Deliver personalized customer service through in-store interactions and digital channels
- Process transactions accurately and maintain product knowledge across all categories
- Support visual merchandising and store presentation standards
- Collaborate with team members to achieve sales targets and operational goals
- Handle customer inquiries and resolve issues with empathy and efficiency
- Assist with inventory management and stock replenishment processes
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and evenings
- Basic numeracy and cash handling proficiency
- Proficient with POS systems and digital tools
- Positive attitude with problem-solving mindset
- Right to work in the UK required