Job Description
Join our dynamic team as a Part-Time Customer Experience Specialist at Urban Retail Collective's flagship Milwaukee location! We're seeking energetic individuals who thrive in fast-paced environments and are passionate about delivering exceptional service. This role offers flexible scheduling including evenings and weekends, perfect for students or professionals seeking supplemental income. You'll become part of a supportive culture that values growth and recognizes outstanding performance. Enjoy a modern, inclusive workspace with competitive compensation and opportunities for advancement.
Responsibilities
- Deliver exceptional customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems while maintaining cash handling standards
- Operate digital inventory systems to track stock levels and assist with shipments
- Collaborate with team members to maintain visually appealing store displays
- Resolve customer inquiries promptly and escalate complex issues appropriately
- Participate in seasonal merchandising campaigns and visual updates
- Contribute to a positive team environment through open communication
Qualifications
- High school diploma or equivalent; college students strongly encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Proficiency with point-of-sale systems and basic computer applications
- Strong communication skills with ability to engage diverse customer demographics
- Flexible availability including nights, weekends, and holidays
- Valid Wisconsin driver's license if driving required for inventory duties
- Ability to stand for extended periods and lift up to 30 lbs
- Detail-oriented with strong organizational skills