Job Description
Join our dynamic team at Urban Retail Partners as a Part-Time Customer Experience Specialist in the heart of Chicago's Magnificent Mile. This role offers flexible scheduling (20-25 hours/week) with opportunities for growth in a premium retail environment. You'll be the face of our flagship store, delivering exceptional service to discerning clientele while representing our luxury brand values. Perfect for students, career-changers, or professionals seeking work-life balance.
Responsibilities
- Deliver personalized customer consultations and product demonstrations
- Process transactions accurately and maintain client relationship records
- Collaborate with visual merchandising team for seasonal displays
- Execute inventory management procedures and stock rotation
- Participate in weekend and holiday coverage rotations
- Contribute to team sales goals through upselling and loyalty programs
- Attend monthly product knowledge training sessions
Qualifications
- Minimum 1 year experience in luxury retail or hospitality
- Exceptional communication and interpersonal skills
- Proficiency with POS systems (e.g., Square, Shopify)
- Ability to stand for extended periods and lift 25 lbs
- Flexibility to work evenings, weekends, and holidays
- Valid work authorization in the United States
- Passion for fashion and current retail trends
- Basic proficiency in Spanish preferred