Job Description
Join our dynamic team at Urban Retail Group, a premier lifestyle retailer with a flagship location in downtown Chicago. We're seeking a passionate Part-Time Customer Experience Specialist to deliver exceptional service while driving sales and fostering customer loyalty. This role offers flexible scheduling, competitive compensation, and opportunities for growth within a supportive environment.
As a key member of our retail team, you'll create memorable shopping experiences through personalized interactions, product expertise, and attention to detail. Perfect for students or professionals seeking flexible hours with competitive pay.
Responsibilities
- Deliver outstanding customer service through personalized product recommendations and solution-based selling
- Process transactions accurately using POS systems while maintaining cash handling standards
- Support visual merchandising initiatives to maintain an engaging store environment
- Collaborate with team members to achieve daily sales targets and operational goals
- Assist with inventory management including stock replenishment and cycle counts
- Actively participate in product knowledge sessions to stay current on brand offerings
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Basic math proficiency and comfort with technology systems
- Detail-oriented with a focus on accuracy in tasks
- Valid work authorization in the United States
- 18 years of age or older