Job Description
Join our dynamic team at Urban Living Retail Group in Charlotte, NC! We're seeking a passionate Part-Time Customer Experience Specialist to deliver exceptional service in our modern lifestyle boutique. This flexible role (20-25 hours/week) is perfect for students, career switchers, or anyone seeking work-life balance. Enjoy competitive pay, employee discounts, and a vibrant team culture in one of Charlotte's most exciting neighborhoods.
Responsibilities
- Deliver personalized customer service through in-store consultations and digital engagement
- Process transactions accurately while maintaining security protocols
- Manage inventory with precision and assist in visual merchandising
- Resolve customer inquiries with empathy and solution-oriented approaches
- Collaborate with team members to achieve daily sales targets
- Operate POS systems and maintain organized sales floor
- Participate in seasonal product launches and promotional events
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- 1+ years retail or customer service experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with point-of-sale systems and basic tech tools
- Availability to work weekends and holiday seasons
- Strong problem-solving abilities with attention to detail
- Valid North Carolina driver's license (for occasional store transfers)
- Passion for Charlotte's local retail scene