Job Description
Join Nexus Retail Solutions as a Part-Time Customer Experience Specialist in the heart of Manhattan! We're seeking passionate individuals to elevate our luxury retail brand through exceptional service. This flexible 20-25 hour/week role offers competitive pay, comprehensive training, and opportunities for growth in one of NYC's most dynamic retail environments. Perfect for students, career-changers, or those seeking supplemental income in a premium setting.
Responsibilities
- Deliver personalized customer experiences using consultative selling techniques
- Process transactions and maintain accurate POS records
- Execute visual merchandising standards to drive sales conversions
- Resolve customer inquiries with empathy and brand-aligned solutions
- Collaborate with team during peak hours and seasonal events
- Contribute to inventory management and stock rotation
- Participate in product knowledge workshops and training sessions
Qualifications
- 1+ years retail or customer service experience preferred
- Exceptional communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Strong attention to detail and organizational abilities
- Proficiency with retail POS systems (e.g., Shopify, Square)
- Valid work authorization for US employment
- Professional appearance and brand ambassador mindset
- Availability for 20-25 hours weekly (evenings/weekends required)