Job Description
Join Urban Bloom Retail's vibrant team as a Part-Time Customer Experience Specialist in Indianapolis! We're seeking passionate individuals to deliver exceptional service in our boutique environment. This role offers flexible scheduling (15-25 hrs/week) perfect for students, parents, or career changers. Enjoy competitive pay, employee discounts, and a supportive culture focused on growth. Help us create memorable shopping experiences while building valuable retail skills in Indianapolis' thriving downtown scene.
Responsibilities
- Deliver personalized customer service through product knowledge and style guidance
- Process transactions accurately using POS systems while maintaining cash handling integrity
- Support visual merchandising standards through daily restocking and display maintenance
- Resolve customer inquiries with empathy and solution-oriented communication
- Collaborate with team members during peak hours and seasonal promotions
- Contribute to inventory management through cycle counts and stock organization
- Participate in training sessions to enhance product expertise and sales techniques
Qualifications
- Minimum 1 year retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holiday shifts
- Basic math proficiency and comfort with POS technology
- Attention to detail in visual merchandising and inventory tasks
- Flexibility to adapt to changing priorities and customer needs
- High school diploma or equivalent required
- Positive attitude with team collaboration mindset