Job Description
Join Urban Retail Group's dynamic Dallas team as a Part-Time Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service at our flagship boutique in the Galleria Dallas. This role offers flexible scheduling (20-25 hours/week) with competitive pay and growth opportunities in the retail industry. Perfect for students, career changers, or those seeking supplemental income. Enjoy an employee discount, modern work environment, and training programs that develop transferable skills.
Responsibilities
- Deliver personalized customer service through consultative selling techniques
- Process transactions accurately using POS systems while maintaining cash handling standards
- Execute visual merchandising plans to create compelling in-store displays
- Resolve customer inquiries and escalations with empathy and efficiency
- Collaborate with team members to achieve daily sales and service targets
- Participate in inventory management and stock replenishment processes
- Contribute to a positive team culture through open communication
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends, evenings, and holiday seasons
- Proficiency with basic technology (POS systems, mobile devices)
- High school diploma or equivalent required
- Valid authorization to work in the US
- Detail-oriented with organizational abilities
- Passion for fashion and trend awareness a plus