Job Description
Join Urban Oasis Retail as a Part-Time Customer Experience Specialist in the heart of Charlotte's vibrant Uptown district! We're seeking passionate individuals to deliver exceptional service while supporting our premium lifestyle brand. This flexible position (20-25 hours/week) offers competitive pay, product discounts, and a dynamic team environment perfect for students, career changers, or those seeking supplemental income. Enjoy working in our flagship store surrounded by cutting-edge retail technology and a culture that values work-life balance.
Responsibilities
- Deliver personalized customer service through consultative selling and product expertise
- Operate POS systems with precision while processing transactions and returns
- Execute visual merchandising standards to maintain premium store aesthetics
- Collaborate with team to achieve sales targets and customer satisfaction metrics
- Support inventory management through stock rotation and replenishment
- Participate in product training to maintain comprehensive knowledge
Qualifications
- Minimum 6 months retail or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Proficiency with point-of-sale systems (e.g., Square, Shopify POS)
- High school diploma or equivalent (college students encouraged)
- Valid North Carolina driver's license (for occasional store deliveries)
- Basic math skills for cash handling and inventory tasks