Job Description
Join our award-winning retail team as a Part-Time Customer Experience Specialist at our flagship Minneapolis location. As a key ambassador of our brand, you'll create memorable shopping moments while delivering exceptional service. This flexible role offers weekday and weekend shifts perfect for students or those seeking work-life balance.
Our team thrives on collaboration and innovation, offering competitive benefits including employee discounts, wellness programs, and career development opportunities. Nordstrom is committed to fostering an inclusive environment where diverse talents flourish.
Responsibilities
- Deliver personalized customer service through active listening and product expertise
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Support inventory management through stock replenishment and visual merchandising
- Resolve customer inquiries with empathy and solution-oriented approaches
- Collaborate with team members to maintain store presentation standards
- Participate in product knowledge training to stay current on trends
- Contribute to achieving team sales and customer satisfaction goals
Qualifications
- Minimum 6 months retail or customer service experience
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including evenings, weekends, and holidays
- Basic proficiency with point-of-sale systems and technology
- Strong attention to detail in cash handling and inventory processes
- Proven ability to multitask in fast-paced environments
- Passion for fashion and commitment to customer-centric values
- Must be available to work 20-25 hours weekly