Job Description
Join Detroit's premier retail destination as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service in our vibrant downtown location. This role offers flexible scheduling, competitive pay, and opportunities for growth within our dynamic team. Perfect for students, career-changers, or those seeking supplemental income.
Our ideal candidates bring passion for customer service and thrive in fast-paced environments. Enjoy a modern work culture with employee discounts, paid training, and the chance to be part of Detroit's revitalized retail scene. No evenings or weekends required – ideal for work-life balance!
Responsibilities
- Deliver personalized customer service through product knowledge and solution-oriented communication
- Operate POS systems, process transactions, and maintain accurate cash handling
- Execute visual merchandising standards and maintain store presentation excellence
- Assist with inventory management, receiving, and stock organization
- Collaborate with team members to achieve daily sales targets and operational goals
- Resolve customer inquiries promptly while maintaining brand standards
Qualifications
- Minimum 6 months retail or customer service experience preferred
- Strong communication skills with ability to engage diverse clientele
- Basic math proficiency and comfort with point-of-sale technology
- Availability for flexible weekday shifts (15-25 hours/week)
- Ability to stand for extended periods and lift up to 25 lbs
- Valid Michigan driver's license and reliable transportation
- Passionate about Detroit's community and retail culture