Job Description
Join Urban Lifestyle Retail as a Part-Time Customer Experience Specialist and become the heart of our vibrant Charlotte boutique! We're seeking energetic individuals who thrive in fast-paced retail environments and share our passion for exceptional customer service. This role offers flexible scheduling (15-25 hours/week) and the opportunity to build valuable retail experience while working with premium lifestyle brands. Enjoy competitive pay, employee discounts, and a supportive team culture in one of Charlotte's most dynamic shopping districts. Perfect for students, career-changers, or anyone seeking meaningful part-time work in the retail sector.
Responsibilities
- Deliver personalized customer consultations and product recommendations
- Process transactions accurately while maintaining visual merchandising standards
- Execute inventory management procedures and stock replenishment
- Operate POS systems and digital sales tools efficiently
- Participate in seasonal promotions and visual updates
- Collaborate with team members to achieve daily sales targets
- Uphold brand standards across all customer touchpoints
Qualifications
- Minimum 1 year retail or customer service experience
- Strong interpersonal communication and conflict resolution skills
- Basic proficiency with retail POS systems (e.g., Square, Shopify POS)
- Ability to work flexible shifts including weekends and holidays
- Valid North Carolina driver's license (for inventory logistics)
- High school diploma or equivalent required
- Knowledge of sustainable fashion trends preferred
- Ability to stand for extended periods (6-8 hour shifts)