Job Description
We are expanding our team in Tampa and are currently offering a comprehensive Paid Training Program for motivated individuals. This is an urgent opportunity for foreigners looking to work legally in the United States. No prior technical experience is required; we provide full on-the-job training to help you succeed.
Join a leading tech firm and start a lucrative career in Information Technology. You will be supported every step of the way by our expert mentors.
Responsibilities
- Provide technical support to customers via phone, email, and remote desktop.
- Diagnose and resolve hardware and software issues efficiently.
- Document technical issues and track resolution progress in our ticketing system.
- Collaborate with the engineering team to identify system improvements.
- Ensure high customer satisfaction ratings through clear communication.
Qualifications
- High school diploma or equivalent required.
- Willingness to learn and complete paid training.
- Basic computer literacy and typing skills.
- Strong English communication skills (verbal and written).
- Reliable internet connection and a dedicated workspace.
- Ability to work in a fast-paced, team-oriented environment.