Job Description
Join our award-winning team as Operations Manager and spearhead transformative efficiency initiatives in Charlotte's thriving business hub. We're seeking a strategic leader to optimize cross-functional workflows, drive process excellence, and cultivate a high-performance culture. This role offers hybrid flexibility and direct impact on our company's growth trajectory in one of America's fastest-growing cities.
Responsibilities
- Develop and execute operational strategies aligned with company goals and market expansion plans
- Lead cross-functional teams across logistics, supply chain, and customer service divisions
- Implement continuous improvement methodologies (Lean/Six Sigma) to reduce costs by 15%+
- Analyze KPIs to identify bottlenecks and implement data-driven solutions
- Manage vendor relationships and negotiate contracts with regional partners
- Oversee $2M+ operational budget with quarterly financial reviews
- Drive digital transformation initiatives across operational workflows
Qualifications
- Bachelor's degree in Operations Management, Business, or related field (MBA preferred)
- 8+ years progressive operations management experience in B2B environments
- Proven expertise in process optimization and change management
- Advanced proficiency in ERP systems (SAP, Oracle) and BI tools
- Strong financial acumen with experience in budget forecasting
- PHR/SPHR or PMP certification highly desirable
- Exceptional leadership skills with 5+ years managing 10+ person teams