Job Description
Join our dynamic Las Vegas team as a Night Shift Operations Manager! We're seeking a proactive leader to oversee our 24/7 hospitality operations during overnight hours. This is a high-impact role offering immediate start for qualified candidates who thrive in fast-paced environments. Enjoy competitive compensation, comprehensive benefits, and the excitement of working in the entertainment capital of the world.
Our ideal candidate brings passion for exceptional service and experience managing night shift teams. This position requires strong problem-solving skills and the ability to maintain operational excellence during peak overnight hours. If you're ready to take the next step in your career with a forward-thinking company, apply today!
Responsibilities
- Supervise and coordinate all night shift operations including guest services, security, and facility maintenance
- Manage team performance through scheduling, training, and performance reviews
- Address guest inquiries and resolve escalated issues with professionalism
- Ensure compliance with safety protocols and company standards overnight
- Conduct regular facility inspections and report maintenance needs
- Collaborate with day shift managers for seamless operational transitions
- Prepare detailed shift reports and performance metrics
Qualifications
- 3+ years of supervisory experience in hospitality or customer service
- Proven ability to lead teams during overnight shifts
- Strong conflict resolution and problem-solving skills
- Excellent communication abilities in high-pressure situations
- Valid Nevada Gaming License or willingness to obtain immediately
- Ability to work flexible schedules including weekends and holidays
- Proficient in property management systems
- Basic knowledge of security procedures and emergency protocols