Job Description
We are looking for a dedicated Night Shift IT Support Specialist to join our elite 24/7 technical team in Denver, CO. This is an immediate start opportunity for a tech-savvy professional ready to thrive in a fast-paced environment. You will be the first point of contact for critical system issues during the night, ensuring business continuity and client satisfaction.
Why Join Us?
- Immediate Hiring: Onboard and start making an impact within days.
- Competitive Pay: Earn $70k - $85k plus benefits.
- Modern Tech Stack: Work with the latest tools and infrastructure.
Don't miss this chance to advance your career in a stable, growing organization.
Responsibilities
- Monitor and maintain local area networks and hardware systems during the night shift.
- Provide Tier 1 and Tier 2 technical support via phone and remote access.
- Resolve escalated tickets and incidents with a focus on speed and accuracy.
- Document technical issues and solutions in the ticketing system.
- Collaborate with day shift teams to ensure seamless handovers.
- Perform routine system backups and security patching.
Qualifications
- High School diploma or GED required; Associate's degree in IT or related field preferred.
- Minimum 2 years of experience in IT Support or Help Desk.
- Reliable transportation and ability to work rotating night shifts (e.g., 10 PM - 6 AM).
- Strong knowledge of Windows, Linux, and Office 365.
- Excellent verbal and written communication skills.