Job Description
Are you looking for a Night Shift IT Support role in Atlanta, GA? Apex Technical Solutions is hiring immediately for a dedicated technical professional to manage our critical systems during the evening hours.
This is a high-impact position where you will ensure business continuity and operational excellence 24/7. We offer a quiet, focused work environment and immediate start opportunities for top talent.
Why Apply?
- Immediate Start: Begin your career with us within days of applying.
- Competitive Compensation: Earn between $55k and $70k annually.
- Stable Schedule: Enjoy the productivity of the night shift with no weekend rotations.
- Modern Tech Stack: Work with the latest infrastructure and security tools.
Responsibilities
- Monitor and troubleshoot network infrastructure, servers, and endpoints during off-peak hours.
- Provide Tier 1 and Tier 2 technical support via Help Desk ticketing systems and phone.
- Perform routine system maintenance, security patching, and hardware updates.
- Document technical issues, resolutions, and system configurations accurately in our knowledge base.
- Collaborate with the Day Shift team to ensure seamless issue resolution and handovers.
- Ensure 99.9% uptime for critical business applications and resolve outages quickly.
Qualifications
- 2+ years of experience in IT support, help desk, or technical support roles.
- Must be available to work Night Shift (10:00 PM - 6:00 AM).
- Familiarity with Windows Server, Active Directory, and networking protocols (TCP/IP).
- Strong problem-solving skills and the ability to work independently with minimal supervision.
- Excellent communication skills, both written and verbal.
- CompTIA A+ or Network+ certification is preferred but not required.