Job Description
Join a Team That Keeps the World Running—24/7.
Are you looking for a high-impact role with the unique advantage of a quiet work environment? Apex Tech Solutions is hiring a dedicated Night Shift Infrastructure Engineer to support our critical operations in Philadelphia, PA. As a key member of our 24/7 support team, you will ensure the stability, security, and performance of our global infrastructure while enjoying the benefits of the night shift schedule.
In this role, you will bridge the gap between development and operations, ensuring that our services remain available and responsive even during off-hours. We value technical excellence, problem-solving skills, and the ability to work independently in a low-traffic environment.
Responsibilities
- Monitor system health, performance metrics, and application logs in real-time to proactively identify and resolve potential issues before they impact end-users.
- Execute critical patch management, system updates, and security hardening procedures during scheduled maintenance windows.
- Investigate and troubleshoot escalated incidents, network connectivity problems, and server anomalies during the night shift.
- Perform routine backups, database maintenance, and storage capacity planning to ensure data integrity and availability.
- Document all incidents, resolutions, and operational changes in the ITSM system (e.g., ServiceNow) for knowledge management.
- Collaborate with the day-shift engineering team to hand over critical tickets and ensure seamless service continuity.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent work experience.
- Minimum of 4-6 years of experience in a systems administration, DevOps, or engineering role.
- Strong proficiency in Linux (RHEL/CentOS) and Windows Server environments.
- Experience with virtualization technologies (VMware, Hyper-V) and containerization (Docker, Kubernetes).
- Solid understanding of networking protocols (TCP/IP, DNS, DHCP, VLANs) and firewalls.
- Ability to work the night shift schedule (e.g., 10:00 PM - 6:00 AM or 11:00 PM - 7:00 AM) and maintain a high level of focus during low-activity periods.