Job Description
We are currently seeking a highly motivated Night Shift Customer Service Representative to join our dynamic team in Omaha, Nebraska.
This is an Immediate Start position offering competitive hourly wages and a comprehensive benefits package. You will play a crucial role in ensuring our clients receive top-tier support during the overnight hours.
Why Join Us?
• Immediate Hiring
• Competitive Pay ($18-$25/hr)
• Stable Night Shift Schedule
• Professional Work Environment
Responsibilities
- Manage a high volume of inbound and outbound calls and emails.
- Resolve customer inquiries and complaints with a focus on satisfaction.
- Enter and update customer account information accurately into the database.
- Escalate complex technical issues to the appropriate support teams.
- Document all interactions and transactions according to company policy.
Qualifications
- High School Diploma or GED is required.
- Previous experience in customer service, call center, or logistics is preferred.
- Must be available to work rotating night shifts (e.g., 10:00 PM - 6:00 AM).
- Proficient in Microsoft Office Suite and basic computer navigation.
- Strong verbal communication and active listening skills.