Job Description
Launch your IT career in San Antonio with our industry-leading entry-level program! TechFlow Solutions Inc. is seeking motivated Junior IT Support Specialists with no prior experience. We offer comprehensive training, mentorship, and full visa sponsorship for qualified international candidates. Join our diverse team at our state-of-the-art facility in downtown San Antonio and gain hands-on experience with cutting-edge technology while building a sustainable career path in the booming tech sector.
Responsibilities
- Provide technical assistance to employees via phone, email, and in-person support
- Install, configure, and troubleshoot hardware/software systems
- Document IT procedures and create knowledge base articles
- Collaborate with senior engineers on network and security initiatives
- Participate in cross-departmental IT projects
- Conduct routine system maintenance and performance monitoring
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Willingness to obtain industry certifications (CompTIA A+, Network+)
- Ability to work flexible hours including occasional weekends
- Valid passport and eligibility for US work visa sponsorship
- Passion for technology and continuous learning