Job Description
Are you ready to kickstart your career in the fast-paced world of technology? Tampa Tech Solutions is seeking a motivated Junior IT Support Specialist to join our dynamic team. We are committed to fostering talent and providing a supportive environment for entry-level professionals to grow into essential roles.
In this role, you will work closely with our senior engineering team to learn the ins and outs of network infrastructure, hardware maintenance, and software troubleshooting. If you have a passion for technology and a hunger to learn, this is the perfect opportunity for you.
Responsibilities
- Provide Tier 1 support for hardware and software issues, ensuring minimal downtime for our clients.
- Assist in the deployment and configuration of new workstations, laptops, and mobile devices.
- Maintain accurate inventory records of IT assets and peripherals.
- Collaborate with cross-functional teams to resolve complex technical tickets and improve system workflows.
- Conduct basic training for staff on new software installations and security protocols.
Qualifications
- High School Diploma or GED required; Bachelor's degree in Computer Science or related field preferred but not mandatory.
- Familiarity with Microsoft Office Suite and basic operating systems (Windows/macOS).
- Strong problem-solving skills and a logical approach to technical challenges.
- Excellent verbal and written communication skills to interact with diverse teams.
- Willingness to obtain relevant IT certifications (CompTIA A+ preferred).