Job Description
Launch your tech career with TechSolutions Inc., Albuquerque's leading IT services provider! We're seeking motivated entry-level professionals to join our dynamic support team. This is your opportunity to gain hands-on experience in enterprise environments while working alongside industry experts. Enjoy competitive benefits, professional development, and a collaborative culture that values fresh perspectives.
Why join us?
• Mentorship program with senior engineers
• Paid certifications (CompTIA, Microsoft)
• Flexible hybrid work schedule
• Growth opportunities to specialized roles
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Document incident tickets and maintain knowledge base articles
- Assist with workstation deployments and asset management
- Collaborate with cross-functional teams on IT projects
- Monitor system health and perform routine maintenance
- Deliver user training on new technologies
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking, and security principles
- Strong problem-solving and communication skills
- Ability to prioritize tasks in fast-paced environments
- CompTIA A+ certification (preferred but not required)
- Valid driver's license and reliable transportation