Job Description
Launch your IT career with us! Tech Innovations Group is seeking motivated individuals with no prior experience for our Junior IT Support Specialist role in Greensboro, NC. We offer comprehensive visa sponsorship for eligible candidates and provide paid training to ensure your success. Join our dynamic team where you'll gain hands-on experience in network administration, system troubleshooting, and client support. Our collaborative environment fosters growth, and we promote from within based on performance. If you're passionate about technology and eager to learn, this is your gateway to a thriving IT career.
Responsibilities
- Provide first-level technical support for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Assist with cybersecurity protocols and data protection measures
- Create and maintain documentation for IT procedures
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and systems
- Monitor system performance and report anomalies
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to learn technical concepts quickly
- Customer service experience preferred but not required
- Valid work authorization or eligibility for visa sponsorship
- Ability to lift 20 lbs for equipment handling
- Reliable transportation to our Greensboro office