Job Description
Launch your tech career in sunny Anaheim with our comprehensive relocation package! We're seeking motivated individuals with no prior experience to join our dynamic IT support team. Enjoy paid training, career growth opportunities, and full relocation assistance including moving stipend and temporary housing. Work in a collaborative environment while supporting cutting-edge technology for Fortune 500 clients.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Manage ticket systems and document resolutions
- Assist with network infrastructure setup and maintenance
- Train end-users on new technologies
- Collaborate with senior engineers on complex projects
- Participate in cross-functional team meetings
- Contribute to knowledge base documentation
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication
- Ability to work independently and in teams
- Willingness to learn new technologies
- Valid US work authorization required
- Flexibility to work occasional weekends/on-call